Sync Schedules
How automatic transaction syncing works in Forbidden Finance, including sync frequency by tier, what triggers a sync, how to check the last sync time, and pull-to-refresh.
Overview
When you connect a bank account, Forbidden Finance automatically syncs your transactions on a regular schedule. The sync frequency depends on your subscription tier: Starter syncs daily, Pro syncs hourly, and Premium syncs in real time. Between scheduled syncs, you can also trigger a manual sync at any time with pull-to-refresh.
Sync Frequency by Tier
| Tier | Sync Frequency | What This Means |
|---|---|---|
| Starter | Daily | Your transactions update once per day, typically overnight |
| Pro | Hourly | Your transactions update every hour throughout the day |
| Premium | Real-time | Your transactions update within minutes of activity at your bank |
Free tier does not include bank connections, so sync schedules do not apply. Free tier users track transactions manually or via CSV or JSON import.
What Happens During a Sync
Each sync performs the following steps:
- Checks for new transactions. Any new purchases, deposits, or other activity since the last sync is pulled in and added to your transaction list.
- Updates pending transactions. If a previously pending transaction has been finalized by your bank, it is updated to its final posted amount.
- Handles removed transactions. In rare cases, banks may remove a transaction (for example, a voided charge). These are removed from your records as well.
- Refreshes account balances. Your account balance is updated to reflect the latest information from your bank.
What Triggers a Sync
Syncs happen in three ways:
- Scheduled sync: Runs automatically at the frequency determined by your tier. You do not need to open the app for scheduled syncs to occur.
- Webhook notification: Some banks notify Forbidden Finance immediately when new transactions are available. When this happens, a sync is triggered right away, regardless of the schedule. This is most common on the Premium tier.
- Manual refresh: Pull down on the transactions list or account detail screen to trigger an immediate sync. This is useful when you just made a purchase and want it to appear right away.
How to Check the Last Sync Time
To see when your account last synced:
Go to Accounts
Open the Accounts tab.
Tap an account
Select the bank-synced account you want to check.
View sync status
The account detail screen shows Last synced with a timestamp. If the sync is currently in progress, you see a spinning indicator.
Pull-to-Refresh
You can request an immediate sync at any time:
- Go to your Transactions list or open a specific bank-synced account.
- Pull down on the screen (swipe downward from the top of the list).
- A sync is triggered immediately. New transactions appear within a few seconds.
Pull-to-refresh works on all paid tiers and does not count against any limits. Use it whenever you want the latest data without waiting for the next scheduled sync.
Key Details
- Syncs run in the background. You do not need to have the app open for scheduled syncs to work. Transactions are pulled automatically and are ready when you open the app.
- Sync covers all connected accounts. When a sync runs for a bank connection, all accounts linked to that connection are updated at once.
- Transaction history depth. The initial sync pulls in recent history (typically several months). Subsequent syncs only pull new activity since the last sync.
- Sync failures. If a sync fails (for example, due to a network issue), it retries on the next scheduled cycle. If the failure is due to an expired or invalid connection, you see a degraded connection banner prompting you to re-authenticate.
Tips
Frequently Asked Questions
Can I change my sync frequency without upgrading?
No. Sync frequency is determined by your tier. Starter gets daily, Pro gets hourly, and Premium gets real-time. However, you can always use pull-to-refresh for an on-demand sync at any time.
Does syncing use a lot of data or battery?
No. Syncs are lightweight -- they only transfer new transaction data since the last sync. Background syncs are optimized to minimize battery and data usage.
Why do I see 'pending' transactions?
Some transactions appear as pending before your bank finalizes them (like a restaurant charge before the tip is added). Pending transactions update to their final amount on the next sync after your bank posts them.
What time does the daily sync happen on Starter?
Daily syncs typically run overnight. The exact time may vary, but you can expect your data to be current when you check the app in the morning. Use pull-to-refresh if you need an update during the day.
Related Articles
Connect Your Bank
Set up your first bank connection.Reconnect a Bank
Fix a degraded or expired connection.Supported Account Types
What account types sync at each tier.Transactions Overview
How synced transactions appear in your list.Need more help? Contact us at support@403fin.io.
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